A medical coder with whom you work has been putting sensitive medical records in a hallway trash bin instead of in the shredder.
How will you use persuasive writing to convince the medical coder to use a shredder when disposing of this confidential material?
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Describe the writing strategy you will use to complete the task.
Question 3 (3 points) Imagine that you are a Medical Administrative Assistant at a doctor office. A patient emails you and asks if her doctor is disclosing everything that he knows about her test results. She asks you to share any additional information with her via email.
How will you persuade the patient about more ethical and effective ways of obtaining this confidential information?
Question 4 (3 points) A patient is obese with HTN (hypertension) and diabetes. The patient presents in the office with elevated blood pressure. The doctor has encouraged the patient to lose 45 pounds through diet and exercise. Additionally, he has asked you to create a letter to send to the patient, encouraging them to create a plan for dieting and exercising.
What strategy will you use to ensure your message is free from medical jargon?
Question 5 (3 points
“Tone” can be a part of your writing strategy. In this scenario, the patient is a smoker. They have a bad cough, and their breathing is labored when walking and climbing stairs. The doctor has asked you to create a letter to send to the patient to encourage him to stop smoking.
Describe the rhetorical strategy and tone you would use to write the message.
Question 6 (3 points) Describe which strategies would be best for an introduction pamphlet for new office staff members and why.
(hint: think purpose and audience)
A patient arrives at a clinical appointment with an insurance card in hand. The card is expired and until the patient has updated their plan, they won’t be able to be seen. You contact the insurance company to confirm the plan is expired and let the insurance company know the patient needs to be seen today. Compose a brief email to convince the insurance company to back-date the patient’s coverage to allow the visit, once they have renewed their policy.